Lost WhatsApp messages
Customer inquiries buried in personal chats, never followed up.
Built for phone repair shops
Manage repairs & WhatsApp customers in one place
Stop losing customers in messy WhatsApp chats. Track repairs, assign jobs, and reply faster with a CRM built for repair shops.
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app.repairbase.io
Inbox
Ahmed K.
Screen cracked...
Sara M.
Battery replacement
Ali R.
Ready for pickup?
Ahmed K.
iPhone 14 Pro · Screen repair
Hi, is my phone ready?
Not yet — we're waiting on the screen. Should be ready tomorrow.
Thanks for the update!
Ticket #1042
Assigned to: Mike · ETA: Tomorrow
The problem
WhatsApp chaos is costing you customers
Repair shops lose revenue every day because conversations and repair status live in scattered chats.
No repair tracking
No single view of what's in the shop, ready, or waiting for parts.
Staff confusion
Multiple people replying to the same customer with no coordination.
No customer history
Past repairs and preferences lost when staff change or chats scroll away.
The solution
One dashboard for WhatsApp and repairs
RepairBase brings every customer conversation and repair ticket together so your team stays aligned and customers stay informed.
Stop losing customers on WhatsApp. Track every repair, reply faster, and never forget a customer again.
WhatsApp inbox for team
One shared inbox so every message is seen and assigned.
Repair tracking system
Tickets from intake to pickup with clear status at every step.
Customer history
Full conversation and repair history on every contact.
Status updates automation
Notify customers when status changes without manual copy-paste.
500+
Repair tickets tracked
Built for
Phone repair shops
WhatsApp-first
Team inbox workflow
“We stopped losing customers in WhatsApp threads. RepairBase keeps every message and repair ticket in one place.”
Mike K.
Mobile repair shop owner
Features
Everything your repair shop needs
Purpose-built tools for phone repair shops and buy/sell mobile stores.
Shared WhatsApp Inbox
Team inbox with assignments so nothing falls through the cracks.
Repair Ticket Tracking
Create tickets from chats and track device, issue, and status.
Customer Management
Profiles with repair history, notes, and contact details.
Status Notifications
Automated WhatsApp updates when repair status changes.
Team Assignments
Assign conversations and tickets to the right technician.
Quick Replies
Saved templates for common questions and status messages.
How it works
From WhatsApp message to happy customer
A simple flow that keeps your team and customers in sync.
Customer WhatsApp
Customer reaches out on WhatsApp
Inbox
Message appears in shared team inbox
Create Ticket
Convert chat to a repair ticket
Update Status
Track progress through your pipeline
Notify Customer
Customer gets automatic status updates
Pricing
Simple plans that grow with you
Try free for 14 days, then choose a plan. No hidden fees.
No credit card required · Cancel anytime
Starter
For solo shop owners getting organized.
$19/month
Then $19/mo after trial
- 1 WhatsApp number
- Up to 200 tickets/month
- Basic repair tracking
- Email support
Pro
For growing shops with a small team.
$49/month
Then $49/mo after trial
- 2 WhatsApp numbers
- Unlimited tickets
- Team inbox & assignments
- Status notifications
- Priority support
Business
For multi-location or high-volume stores.
$99/month
Then $99/mo after trial
- 5 WhatsApp numbers
- Unlimited tickets
- Advanced analytics
- Custom quick replies
- Dedicated onboarding
FAQ
Common questions
Everything you need to know before starting your free trial.
Turn WhatsApp chaos into a repair business system
Join repair shops using RepairBase to manage customers, track repairs, and grow their business.
No credit card required · Cancel anytime